Frequently Asked Questions about the Address Request Form

Can the paper form be emailed?  Yes, the form can be returned to the 911 Addressing office by email (on form), in person, or by postal mail. Please provide all required information when requesting your address. 

How long does it take to get an address? Allow up to 5 business days but generally it takes less than 24 business hours to process an address request. Not common, but If road mapping is involved allow up to 4 weeks to complete the process.

What is a Property ID and where do I find it? The property ID, also sometimes called the parcel ID or R# is available by searching the Burleson County Appraisal District website or on your property tax statement. View this document for steps: How do I locate my property ID?

How do I get lat/long coordinates? Use these instructions, COORDINATES THRU GOOGLE MAPS, to get lat/long coordinates. 

Is lat/long coordinates the same as GPS coordinates? Yes, GPS coordinates are most commonly expressed as latitude and longitude

What is an aerial image? An aerial image is a satellite (overhead) image of the property. Most mapping services offer the ability to use satellite imagery to view the property. 

Why would I need a new 911 address if I’m just adding a barn, water well, or other structure on my property? Burleson County addresses by driveway and by structure. You may choose to use only one main address for mailing purposes, but separate addresses are needed for each structure that has electrical or solar power service to it.

I requested an address but haven't received a response? Allow up to 5 business days but generally it takes less than 24 business hours to process an address request. If you still have not received a response please check you spam/junk folder with your email provider. You can also add burl_add@burlesoncounty.org to you email contacts to ensure you received email from this office.

How do I get a mailbox or set up mailing?
If you have recently requested a new address you should have received an address notification document, you can use this document to set up mailing by taking it to the appropriate post office. Otherwise, contact the Burleson County Addressing office for a verification of the physical address you would like to set up as a mailing address. The post office will require this verification in most cases. Once this verification is issued you may present it to the post office to set up mailing to that address. For questions regarding the location of your mailbox please contact the post office.

Mailboxes on state highways : https://www.txdot.gov/safety/mailboxes-state-highways.html

Why did my address change?
The Burleson County Addressing Coordinator may require the owner or occupant of a property to change an address for one of, but not limited to, the following reasons:

• Out of sequence with respect to your neighbors. Addresses need to progress in sequence along the road.
• Odd number address on even side of the road or even number address on the odd side of the road.
• Your house is on a private drive with 3 or more other structures accessed off that same private drive.
• The road name/number designation has been changed.
• Your address had to change as the result of other address changes.
• The location of your driveway changed.

Why doesn’t my 911 address come up on Google, Google Earth, Garmin, delivery services, or other software correctly?
BVCOG is the central location for addressing within our 7 county region. Burleson County’s mapping information is sent to BVCOG weekly. Companies such as Google and other commercial GPS services can reach out to BVCOG for current mapping and GIS data, readily available to retrieve, including mapping for Burleson County. It is the responsibility of those agencies to update their databases with the provided information.

In addition, BVCOG sends weekly data updates to the Regional Postmaster, which includes address changes or additions. However, mail services such as UPS, USPS, and FedEx are responsible for contacting the Regional Postmaster to retrieve updated or new data.

Burleson County does not send mapping or addressing information directly to Google or other GPS services.

What can I do to try to get your 911 address placement correct on Google, Google Earth, Garmin, FedEx, etc.?
First, confirm your 911 address with our office at 979-567-2007. Once you have confirmed your address, you might choose to look your address up on whichever service you prefer to use. Many of them have a way to use their interactive tools on their website to enter your corrected address and/or location. They do not confirm this with our office directly, nor are they required to share this correction with any other company.

Another option is to visit https://www.gps.gov/support/user/mapfix/.This government website will walk you through the process in plain simple language to make corrections with commercial map providers like TomTom, Garmin, or Google, as well as Android phones.